Terms of Service

These Terms of Service ("Terms") govern your access to and use of SpaceArpa ("SpaceArpa", "we", "us", "our"), including the website at spacearpa.com and the application at app.spacearpa.com (together, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms and by our Privacy Policy.

1. Eligibility and accounts

You must be at least 16 years old and able to form a binding contract to use the Service. You agree to provide accurate information, keep your credentials secure, and are responsible for all activity under your account.

2. Acceptable use

You agree not to:

• Upload listings or content you do not have the right to share.
• Misrepresent properties, prices, ownership, or availability.
• Use the Service to send spam, harass, scrape, or violate any law.
• Reverse engineer, disrupt, overload, or attempt to bypass security or rate limits.
• Use the Service to process personal data of buyers in violation of applicable privacy laws.

3. Your content

You retain ownership of the listings, images, descriptions, and other content you upload ("Your Content"). You grant SpaceArpa a worldwide, non-exclusive license to host, process, display, and transmit Your Content solely as needed to provide the Service, including generating AI matches and rendering shortlist pages you choose to share.

You are responsible for the accuracy and legality of Your Content. Internal/private notes are kept private and are not shown on public buyer-facing shortlist pages.

4. Plans, billing, and limits

The Service is offered on Free and paid subscription plans. Plan limits (active properties, monthly AI matches, shortlist links, images per property, etc.) apply as stated on the pricing page. Paid plans are billed in advance through Stripe on a recurring basis until cancelled.

If you downgrade, your data is not deleted; however, listings exceeding the new plan limit may need to be archived before you can create new ones.

Except where required by law, fees are non-refundable.

5. AI features

AI-generated matches, scores, and summaries are produced by automated systems and may be incomplete, inaccurate, or biased. You are responsible for reviewing AI outputs before sharing them with buyers and for any decisions made based on those outputs. SpaceArpa does not provide real-estate, legal, financial, or investment advice.

6. Buyer-facing pages

You are solely responsible for the content of shortlist links you generate and share, and for complying with applicable real-estate, advertising, and consumer-protection regulations in your jurisdiction.

7. Third-party services

The Service integrates third-party providers (e.g. Stripe, Cloudinary, R2, email providers, AI providers). Your use of those services is subject to their own terms and policies. We are not responsible for third-party services.

8. Suspension and termination

We may suspend or terminate your access if you violate these Terms, if your account poses a security or legal risk, or for non-payment. You may cancel your subscription at any time from your billing settings. Upon termination, your right to use the Service ends; we may retain limited data as required by law or for legitimate business purposes.

9. Intellectual property

The Service, including all software, designs, trademarks, and content provided by SpaceArpa, is owned by SpaceArpa or its licensors and is protected by intellectual-property laws. Except for the limited rights expressly granted, no rights are transferred to you.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. We do not warrant that AI outputs or matching results will meet your expectations.

11. Limitation of liability

To the maximum extent permitted by law, SpaceArpa and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising out of or related to your use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) USD 100.

12. Indemnification

You agree to indemnify and hold SpaceArpa harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or applicable law.

13. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. Material changes will be communicated through the Service or via email. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of the jurisdiction in which SpaceArpa's operating entity is established, without regard to its conflict-of-laws principles. Disputes will be resolved in the competent courts of that jurisdiction, unless mandatory local law provides otherwise.

15. Contact

For questions about these Terms, contact us at hello@spacearpa.com.